Business Engineering
Consultancy
About the Course
Program Overview
The Automotive Service Manager Certification Program is an intensive training course designed to transform qualified staff into highly effective service leaders.
Since most service centers operate at only 60–70% of their actual capacity, this program unlocks measurable gross profit growth. By equipping service managers with the essential tools to drive business efficiency, it seamlessly bridges the gap between technical expertise and real-world business leadership.
Design Philosophy — Adult Learning Principles
This curriculum avoids "death by PowerPoint" by following a strict engagement ratio:
Your Instructor
Ivan Tivold
Learn directly from an industry veteran. Ivan brings over two decades of frontline expertise in Logistics, Finance, DMS, and Aftersales directly into the classroom. As an EBRD-accredited Business Consultant and Certified Business Trainer, he doesn't just teach theory — He equips professionals with battle-tested strategies proven to drive operational excellence and business growth.