Business Engineering
Consultancy
About the Course
Program Overview
A Dealer Management System (DMS) is the central operational platform. Maximizing the utilization of a DMS directly impacts dealership profitability, efficiency, and customer satisfaction. This comprehensive training program is designed to equip dealership staff with the skills necessary to master modern DMS platforms, optimize departmental workflows, and utilize data-driven insights for strategic decision-making.
Target Audience: General Managers, Sales Managers, Service Managers, Parts Managers, F&I Managers, and Finance/Accounting Staff.
Prerequisites: Basic understanding of automotive dealership operations. Familiarity with standard computer operations and basic data entry.
Training Structure at a Glance
Your Instructor
Ivan Tivold
Learn directly from an industry veteran. Ivan brings over two decades of frontline expertise in Logistics, Finance, DMS, and Aftersales directly into the classroom. As an EBRD-accredited Business Consultant and Certified Business Trainer, he doesn't just teach theory — He equips professionals with battle-tested strategies proven to drive operational excellence and business growth.